commit: 6b2ca8a - #414 (2014-03-05 12:54:44 -0500)
Excellent interview. Thanks for making the transcript available John. I really liked their strategy on trying new things:
"We tried to use this 80/20 rule in marketing. So 80% of the time do what you think works and 20% of the time try out something new, do something you have not done."
Very smart approach.